Privacy PolicyWakati: Privacy Policy and Terms of Use Effective Date: December 22, 2023
Introduction
Wakati ('Wakati', 'we', 'us', or 'our') respects your privacy and is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Moroccan laws. This Privacy Policy and Terms of Use ('Policy') explains how we collect, use, disclose, and protect your personal information when you use our Software as a Service (SaaS) platform ('Wakati Platform') and access our related website (« Website').
1. General Provisions
1.1 Acceptance of Policy: By accessing or using the Wakati Platform or Website, you agree to be bound by this Policy. If you disagree with any part of the Policy, you may not use the Wakati Platform or Website.
1.2 Modifications: We may modify this Policy at any time by posting the updated Policy on the Website. Your continued use of the Wakati Platform or Website after the posting of any modifications constitutes your acceptance of the modified Policy.
1.3 Governing Law: This Policy shall be governed by and construed in accordance with the laws of Morocco, without regard to its conflict of laws provisions.
1.4 Dispute Resolution: Any dispute arising out of or relating to this Policy shall be settled by binding arbitration in accordance with the rules of the Moroccan Arbitration Center.
2. Information We Collect
2.1 Personal Information:
- Account Information: When you create a Wakati account, we collect your name, email address, company name, job title, phone number, and other contact information.
- Usage Data: We collect information about your interactions with the Wakati Platform, such as the features you use, the content you upload, and the actions you take.
- Device Information: We collect information about the devices you use to access the Wakati Platform, such as your device type, operating system, IP address, and browser information.
2.2 Non-Personal Information:
- Analytics Data: We collect anonymized and aggregated data about how users interact with the Wakati Platform.
- Log Data: We collect information about server events, such as errors and access requests.
3. How We Use Your Information
3.1 Personal Information:
- Provide and Improve the Wakati Platform: We use your personal information to provide and improve the Wakati Platform, including by customizing your experience, sending you service-related notices, and responding to your inquiries.
- Marketing and Communication: We may use your personal information to send you marketing communications, such as newsletters and promotional offers, with your consent.
- Analytics and Research: We may use your personal information to analyze and improve the Wakati Platform, and to conduct research on digitalization trends.
- Legal Compliance: We may use your personal information to comply with applicable laws and regulations.
3.2 Non-Personal Information:
- Improve the Wakati Platform: We use non-personal information to analyze and improve the Wakati Platform, and to understand how users interact with it.
- Personalize Content: We may use non-personal information to personalize your experience on the Wakati Platform.
4. Sharing Your Information
4.1 Service Providers: We may share your personal information with our service providers who help us operate the Wakati Platform, such as data storage providers and email service providers. We will only share your information with our service providers who have agreed to protect your information.
4.2 Legal Compliance: We may disclose your personal information if we are required to do so by law, or if we believe that it is necessary to comply with a court order, subpoena, or other legal process.
4.3 Business Transfers: We may transfer your personal information in connection with a merger, acquisition, or sale of assets of Wakati.
5. Data Security and Retention
5.1 Security: We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5.2 Retention: We will retain your personal information for as long as it is necessary to provide you with the Wakati Platform and to comply with applicable laws and regulations.
6. Your Choices
6.1 Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your Wakati account and updating your profile information.
6.2 Marketing Communications: You can opt out of receiving marketing communications from us by clicking on the 'unsubscribe' link in any marketing email we send you.
6.3 Deletion: You have the right to request deletion of your personal information. You can do this by contacting us at [email protected].
7. Children's Privacy: The Wakati Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately at privacy@wakati.io We will delete your child's personal information from our records as soon as possible.
8. International Transfers
Your personal information may be transferred to, and processed in, countries other than your own. These countries may have different data protection laws than your own country. By using the Wakati Platform, you consent to the transfer of your personal information to these countries.
9. Third-Party Links
The Wakati Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of these third parties before using their websites or services.
10. Disclaimer of Warranties
THE WAKATI PLATFORM IS PROVIDED 'AS IS' AND WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WAKATI MAKES NO WARRANTY THAT THE WAKATI PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SAFE.
11. Limitation of Liability
IN NO EVENT SHALL WAKATI BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WAKATI PLATFORM.
12. GDPR and CNDP (Morocco) compliance
We are committed to complying with the GDPR and CNDP rules and have implemented appropriate technical and organizational measures to protect your personal information. These measures include:
- Data minimization: We only collect the personal information that is necessary for the purposes outlined in this Policy.
- Transparency: We provide clear and concise information about how we use your personal information.
- Individual rights: We respect your rights under the GDPR, including the right to access, rectify, erase, restrict, and object to the processing of your personal information.
- Security: We have implemented appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Accountability: We are accountable for our compliance with the GDPR and have a Data Protection Officer who is responsible for overseeing our data protection practices.
13. Indemnification
You agree to indemnify and hold harmless Wakati, its officers, directors, employees, and agents, from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Wakati Platform.
14. Entire Agreement
This Policy constitutes the entire agreement between you and Wakati with respect to your use of the Wakati Platform.
15. Contact Us
If you have any questions about this Policy, please contact us at privacy@wakati.io